Privacy Policy (NZ)

  • Explains how your business manages personal information.
  • Drafted in plain English by New Zealand lawyers
  • Quick and easily customisable


What is a Privacy Policy?

A privacy policy is an essential document for your business because it outlines how you comply with New Zealand privacy law. It also lets clients/customers know what information of theirs you use and their choices about that process.


Who can use it?

  • All New Zealand businesses
  • Drafted for health professionals but can be easily adapted to suit any industry


Do I need it?

If you collect personal information (such as email addresses or financial details) from your clients/customers, you should have a privacy policy. This ensures that clients/customers know what data of theirs you collect, and that you are complying with the law.


What does it cover?

  • The types of personal information you collect and hold;
  • the purposes for which you collect hold, use and share personal information;
  • to whom do you share personal information with;
  • how an individual may contact you to  access, correct, delete, or object to/ restrict your use of  their personal information;
  • how an individual may make a complaint and how you will handle their complaint;
  • How you will secure personal information, and the potential for information to be stored in countries other than NZ;
  • Other standard legal clauses.


Where do I publish it?

Once you have completed our Privacy Policy template, you can publish it on your website as a new page and link to it in the footer, usually along with your Website Terms of Use, or you can display it on a sign in your clinic or place of business.


What is the Difference Between a Privacy Policy and a Privacy Statement?

Whereas a privacy policy sets out your detailed policy for collecting and using personal information, a privacy statement, is a brief summary (usually a couple of paragraphs) that informs customers, at the time you ask for their’ personal information, what you collect and how you will use and disclose that information.


Which one do I need?

If your business collects personal information and uses it in a fairly straightforward manner, then a privacy statement may be enough. However, if you collect large volumes of complex personal information and use it in various procedures, a privacy policy may be better. In this case, it may be useful to use both documents. For example, you may display your privacy statement when you ask for a person’s email address in a pop-up box, with a hyperlink to your more detailed privacy policy.


The Privacy Commission has resources on its website for drafting an appropriate privacy statement, including its Priv-o-Matic tool.


Does this include clauses to cover me under GDPR ?

No. This policy only complies with New Zealand Privacy Law. If you sell or market your products to EU residents, then you may require a GDPR-compliant privacy policy – please contact us


Please note that using our online services and templates doesn’t constitute legal advice and doesn’t create a lawyer-client relationship between you and Legally Healthy.

If you have questions about the template and whether it fits your specific needs or need legal advice, feel free to book in a free consultation.

The information offered on should be considered informational only and is NOT LEGAL ADVICE.


Can I use this template if I live outside of New Zealand?

This template adheres to New Zealand law and is designed for those doing business in  New Zealand. While similar principles may apply in your jurisdiction, please consult with a lawyer qualified in your jurisdiction.


Is this template legally binding?

Yes. It is drafted by qualified New Zealand lawyers and is legally binding.


What file format does the template come in?



How do I complete the template?

All our templates come with instructions on how to complete them. You complete the highlighted text in the template in order to personalise to suit your business needs, then you save, delete any explanatory comments in the template, remove any remaining highlight and you are ready to use it. Feel free to add your branding and logo. We think your legals should fit seamlessly into  your business branding.


How long does it take to complete?

Approx. 5-10 mins


How often the templates updated?

We  are constantly updating and adding to our template library . We may update minor wording and formatting in our documents from time to time.

If the law changes though, we’ll email you with the changes and updates to add to your existing templates. You have lifetime access, so any updates are provided free of charge.

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