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By Danielle Grigg – The Integrated CFO   Let’s be honest. Most small business owners don’t love EOFY (End of Financial Year). It tends to creep up quietly, then suddenly you’re chasing receipts, wondering if you’ve paid enough tax, and trying to explain that weird invoice from nine months ago to your accountant. But it…

As a health practitioner or small business owner, it’s easy to get caught up in day-to-day tasks and forget about the legal foundations that support your business. But just like a regular health check-up, your business needs a legal check-in to ensure everything is still working as it should. If it’s been more than 12…

Email marketing often feels like one of those things you “should” be doing—but between clinical work, client calls, and running your practice, it usually falls into the too-hard basket. But here’s the thing: email is still one of the most effective tools you have to build trust, nurture client relationships, and grow your health business…

Marketing a health and wellness business comes with a unique set of challenges. Unlike other industries, health professionals must adhere to AHPRA’s strict advertising regulations, which prohibit common marketing tactics such as client testimonials, before-and-after photos, promotional urgency, and misleading claims. This can make it feel difficult to differentiate yourself, build trust, and grow your…

As a health practitioner, your expertise, content, and branding are crucial to the success of your business. Whether you’re a naturopath, nutritionist, herbalist, or any other type of health professional, the intellectual property (IP) that you create plays a significant role in attracting clients and building your brand. From blog posts to social media content,…

Many AHPRA-registered health professionals explore additional services such as wellness retreats, coaching, or online programs. While this can be a valuable extension of their expertise, it’s important to consider professional and regulatory obligations. Below, we answer common questions about offering non-clinical services while remaining compliant with AHPRA and Board-specific rules. Can AHPRA-registered professionals run a…

The rise of AI-assisted note-taking tools like Heidi has revolutionised the way healthcare practitioners manage their consultations. While these tools can improve efficiency, they also raise critical privacy and compliance concerns, particularly when handling sensitive health information. Many practitioners have asked whether it is safe to use, so this blog provides general guidance on how…

ChatGPT has become a game-changer for business owners, offering quick content creation, automation, and even client communication support. But when it comes to using AI in a health and wellness business, there are serious legal considerations you cannot afford to ignore. If you are using ChatGPT for client interactions, blog content, or functional test analysis,…

Running a wellness business is rewarding, but refund disputes can quickly turn into costly headaches. Whether you offer naturopathy, nutrition consultations, Pilates classes, or health coaching, having clear legal protections in place is essential. Without proper policies, a client can dispute a charge—even if they have used your service or product—leaving you financially vulnerable. Here’s…

In today’s fast-paced world, health and wellness professionals are increasingly turning to virtual assistants (VAs) to streamline their operations and enhance productivity. As a VA myself, I understand the importance of finding the right fit for your business. Hiring a VA allows you to focus on what you do best—helping your clients achieve their health…